The origins of the Shadowlands remain uncertain, but they have existed ever since mortal life first arose in the physical universe. They span all worlds, including Azeroth, on which Icecrown serves as an anchor to the Shadowlands. There are those who believe mortal souls are drawn into this dark place when they die, remaining there forever. Others hope their souls will go on to a brighter place rather than languish for eternity within the cold confines of the Shadowlands.
As always, though, Blizzard really delivered on the art front. Bastion is striking, with big, beautiful skies, banners realistically waving in the wind, and fascinating characters, like a humanoid, owl-like race that inhabits the zone. Blizzard artists told me that they plan to support RTX raytracing, as well as new kinds of real-time lighting, in the expansion. I'm surprised by how good modern WoW looks on a high-end PC these days, given that it originally came out in 2004, and it looks like that work will continue.